台灣客戶如何支援7-11賣貨便?

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賣貨便可貨到付款,運費$38元,滿800免運

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賣貨便連結

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FAQ

Where is your shop located?

Our shop is based in Taiwan. All orders are shipped from Taiwan.

Are your products authentic?

Yes, we sell authentic squishy toys, character goods, and collectible items. Product condition, packaging details, and any noticeable flaws will be stated on each product page when possible.

Do you ship internationally?

Yes, international shipping is available from Taiwan. Shipping fees and delivery time may vary depending on the destination country or region.

How is shipping calculated?

Shipping fees are fixed amounts. Please refer to the Shipping Information page or check the rates by entering your address in the cart.

Can Taiwan customers use 7-11 Cash on Delivery?

Yes. Taiwan customers may contact us by private message to order through 7-11 賣貨便 with Cash on Delivery.

How long does it take to ship my order?

In-stock items are usually shipped within 1–3 business days after payment is confirmed. Pre-order items will be shipped after they arrive in stock.

Are pre-order items available?

Yes, some items may be available for pre-order. The estimated arrival date will be shown on the product page. Please note that pre-order arrival dates may change due to supplier or shipping delays.

Can I return or exchange an item?

Returns and exchanges are only accepted for brand-new items with defects in the product itself. If you find any defect in the product after receiving it, please contact us as soon as possible and provide photos or videos to help us verify the issue.

Are rare or vintage items returnable?

Items marked as rare, vintage, old stock, discontinued, long-term stored, or collectible items are not eligible for returns or exchanges due to age-related condition, packaging wear, minor dents, scratches, yellowing, glue marks, or other natural signs of storage.

What if the package has minor flaws?

Some collectible items may have minor packaging dents, scratches, or storage marks. These do not count as product defects unless clearly stated otherwise.

How can I contact you?

If you have any questions about product condition, shipping, or ordering, please contact us before placing your order.

Instagram: @bibi13982
Email: 0626nini [at] gmail [dot] com